Hotel Policies

Cancellation Policy

In the event you are unable to keep your reservation, please cancel at least 72 hours prior to arrival to avoid a cancellation charge.  Cancellations occurring within 72 hours of arrival are subject to a one-night room and tax charge. Pricing and policies are subject to change without notice.

Check-In and Check-Out

Check-in is guaranteed at 3:00pm.  Check-out is at 12:00pm.  Complimentary late check-outs at 1:00pm will be accommodated based on occupancy.

Hotel Occupancy

Room rates are for single or double occupancy.  Additional charges apply when more than two guests stay in one room.  Guests under the age of 12 are complimentary.  Guests over 12 years old are $25 per person per day.

Pet Policy

Small dogs are welcome at Hotel Laguna.  A $50 non-refundable fee will be applied daily to your account for each day of your pet’s stay. We welcome all well-mannered, disease-free dogs 20 pounds or less.  No more than one dog may occupy each guest room.  Dogs must be leashed or held in arms in all public areas.  Pets are not permitted in the OceanView Bar & Grill or Beach Club.  Please note:  this exclusion does not apply to guide or service animals.

Parking Fees

Valet parking is available on property.  We guarantee one parking space per guest room for all of our overnight guests.  A $20 fee will be applied to your account for each night of your stay.  Early arrivals will be accommodated whenever possible and an early arrival fee of $5 will be applied to your account when parking earlier than 3:00 p.m.  All pricing and policies are subject to change without notice.