Hotel Policies

Cancellation Policy

In the event you are unable to keep your reservation, please cancel at least 72 hours prior to arrival to avoid a cancellation charge.  Cancellations occurring within 72 hours of arrival are subject to a one-night room and tax charge. Pricing and policies are subject to change without notice.

Check-In and Check-Out

Check-in is guaranteed at 3:00pm.  Check-out is at 12:00pm.  Complimentary late check-outs at 1:00pm will be accommodated based on occupancy.

Hotel Occupancy

Room rates are for single or double occupancy.  Additional charges apply when more than two guests stay in one room.  Guests under the age of 12 are complimentary.  Guests over 12 years old are $25 per person per day.

No Ice Coolers

We do not allow personal coolers in the rooms. Apologies, but they stain our carpets and floors. Rather than face additional charges on your departure, please leave your coolers at home. Very much appreciated!

Pet Policy

Of course your family members – dogs – are allowed! We allow dogs 60 pounds or less, and up to 2 dogs per room at just an additional $50 per dog, per night. (They’re welcome on our patio at OceanView Bar & Grill as well as in our Hotel’s exclusive Beach Club.)

Laguna Beach City Policy for Dogs on the Beach

  • From June 15th through September 10th, between the hours of 9:00 a.m. to 6:00 p.m., dogs are not allowed on any beach in Laguna Beach.  Before 9:00 a.m. and after 6:00 p.m., dogs are allowed on the beach but must be on a leash.
  • From September 11th through June 14th, dogs are allowed on the beach but must be on a leash. 
  • The above rules apply to both the city and county beaches in the City of Laguna Beach, except for Thousand Steps Beach where dogs are not allowed at any time of the year.

Parking Fees

Valet parking is available on property.  We guarantee one parking space per guest room for all of our overnight guests.  A $20 fee will be applied to your account for each night of your stay.  Early arrivals will be accommodated whenever possible and an early arrival fee of $5 will be applied to your account when parking earlier than 3:00 p.m.  All pricing and policies are subject to change without notice.